There are multiple tools that can be used to communicate with your customers and send notifications. When you have a collective database of your customers, you would surely wish to maintain it well and take care of their requirements.
It is a good practice to maintain a professional customer profile based on the accumulated information of your customer.
There is nothing better than to reach and communicate with your customers through live-chat. Live chat with visitors on your website to resolve their queries is an engaging factor of your website. An added feature is that you can also have live-chat internally with your team.
You have to resolve all your visitor’s queries. You may do it through live-chat or let your visitors leave messages on your website related to queries.
Email campaigns are the best way to gain potential or current customer by sending mass emails campaigns scheduled or ad hoc, to your audience.
Your customer’s convenience is utmost priority to you. Hence, give your customers an easy option to select an appointment slot with you.
Reach out to your visitors with the recent news of your organization. Now visitors can subscribe to the mailing list to view the Newsletter.